bright-moor
Home Services About Contact Advertising Content

Privacy Policy

Last updated: June 17, 2026

Introduction

This privacy policy explains how we collect, use, protect, and share personal information when you use our curtain cleaning and ironing services or interact with our website.

Information We Collect

Information You Provide

When you request services or contact us, we may collect:

  • Name and contact details
  • Email address
  • Service address where work will be performed
  • Details about your curtains and service requirements
  • Payment information when processing transactions

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • IP address

How We Use Your Information

We use collected information for the following purposes:

  • Scheduling and performing requested services
  • Communicating about appointments and service details
  • Processing payments
  • Responding to inquiries and customer support requests
  • Improving our services and website functionality
  • Complying with legal obligations

Legal Basis for Processing

We process personal data based on:

  • Contract performance: Processing necessary to provide requested services
  • Consent: Where you have given explicit permission for specific uses
  • Legitimate interests: Business operations and service improvement
  • Legal obligation: Compliance with applicable laws

Data Sharing and Disclosure

We do not sell personal information. We may share data with:

  • Service providers who assist with business operations
  • Payment processors for transaction handling
  • Legal authorities when required by law

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Service records are typically maintained for seven years for business and tax purposes.

Your Rights

Under data protection law, you have rights including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data in certain circumstances
  • Objection to processing
  • Data portability
  • Withdrawal of consent where applicable

To exercise these rights, contact us at [email protected]

Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Cookies

Our website uses cookies to improve user experience. See our Cookies Policy for detailed information about cookie usage and management.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

For questions about this privacy policy or our data practices, contact us at:

Email: [email protected]
Address: 127 Ashford Street, Bristol BS3 2JH, United Kingdom

bright-moor

Professional curtain care delivered to your home with expertise and convenience.

Quick Links

  • Services
  • About Us
  • Contact

Legal

  • Privacy Policy
  • GDPR
  • Cookies Policy
  • Terms of Use

Contact

[email protected]

Operating Hours:
Mon-Fri: 8:00 AM - 6:00 PM
Sat: 9:00 AM - 4:00 PM

© 2026 bright-moor. All rights reserved.